SHIPPING POLICY

FOR MACHINES WEIGHING LESS THAN 85KG WE RECOMMEND SHIPPING BY INTERNATIONAL COURIER, SUCH AS DHL, UPS OR FEDEX.

DUE TO FLUCTUATING INTERNATIONAL COURIER COSTS, WE RECOMMEND THAT YOU CONTACT US FOR THE EXACT SHIPPING COST TO YOUR COUNTRY BEFORE PLACING YOUR ORDER.

FOR LARGE MACHINES WE RECOMMEND SHIPPING BY SEA TO SAVE SHIPPING COST, WE WILL GIVE YOU THE EXACT SHIPPING COST ACCORDING TO YOUR COUNTRY AND PORT.

PLEASE SEND AN EMAIL TO SALES@QITUOLASER.COM OR LEAVE US MESSGAE, WE WILL GET BACK TO YOU AS SOON AS WE RECEIVE YOUR MESSAGE.

COVID-19 | SHIPPING

As the world adjusts to the impact of the coronavirus (COVID-19), shipping is inevitably affected. Every country and region is facing shipping delays of various degrees. The Qituo laser team will do our best to keep you updated and informed about your order during this time as new information becomes available.

Regions heavily affected by the pandemic such as the US, Canada, most regions in Europe, and Asia will be subjected to possible delays. Thank you for your understanding and we apologize for any inconvenience this may cause you.

If you have any questions or concerns about your order, please email us at sales@qituolaser.com and our team will be happy to assist you, 7 days a week.

SHIPPING

At Qituo laser, it’s our mission to provide quality laser equipment at genuinely affordable prices to customers everywhere.

Your equipment comes from China directly, your specific delivery date will depend on the shipping company and your delivery address.

WHEN WILL I RECEIVE MY ORDER?

Most items are usually shipped within 5-7 working days. 

We do recommend allowing up to 2 weeks for your order in peak times, such as a special offer or promotion. Delivery times are beyond our control but rest assured that we only supply good quality laser machine and give you the best service.  

HOW DO I TRACK MY ORDER?

Your delivery confirmation email will contain your tracking number and order details. 

TAXES AND OTHER CHARGES

Depending on the country of delivery, you may be required to pay extra tax or charges such as VAT and/or import duties.